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Data Deletion Request

Request the deletion of your personal data from OurTurn.ai

What Will Be Deleted

  • •Your account and profile information
  • •All custody schedule data
  • •Expense tracking records
  • •Uploaded documents
  • •Communication history
  • •Any stored payment information

Important Notice

Data deletion is permanent and cannot be undone. Your co-parent will lose access to shared custody schedules and expense records.

Process Timeline

Request Received

We acknowledge your request

Verification

We verify your identity (1-3 days)

Processing

Data deletion begins (up to 30 days)

Confirmation

Email confirmation sent

How to Request Data Deletion

To request deletion of your OurTurn.ai account data, please email us at:

[email protected]

Subject: OurTurn.ai Data Deletion Request

What to Include:

  • The email address associated with your OurTurn.ai account
  • Subject line: "OurTurn.ai Data Deletion Request"
  • Confirmation that you understand this action is permanent
  • Optional: Reason for deletion (helps us improve)

Before You Delete

  • •Export any data you want to keep (custody schedules, expense records)
  • •Inform your co-parent that shared data will be deleted
  • •Cancel any active subscriptions
  • •This action is irreversible

Your Privacy Rights

This process is provided in compliance with GDPR, CCPA, and other privacy regulations. You have the right to request deletion of your personal data at any time. For more information, see our Privacy Policy.